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We will always notify you by email in these extreme circumstances and keep you updated with your order Please note that this guarantee does not apply during periods of holiday, bad weather or business disruption beyond our control (including during COVID-19 - as our staff, suppliers and couriers are working under exceptional circumstances - but we will do our absolute best). We are so confident in our guarantee that if we fail to deliver as promised you can have your next order to the same value, absolutely free! We will confirm your order and stock status by email during working hours. The item must be in stock and readily available in our main warehouse, your order paid and accepted in full, and printed in our warehouse by 3pm in order to qualify. We now guarantee that, subject to stock availability and technology allowing, if we receive your order by 3pm Monday - Friday (excluding Bank Holidays) we will dispatch it that same working day - or we will give you your next order (to the same value) absolutely free! Same Day Dispatch - Our Service Guarantee to You - Same Day Dispatch - or your next order is on us! If we have the goods in our warehouse, we can even offer a same day delivery or collection service if you're local - for more details please call us on 01823 250060.

Sometimes it is possible to order for Next Day Delivery up to 4.30pm Monday to Friday - get in touch if you require it urgently.

Please Note - We do not dispatch orders on Bank Holidays or Weekends. On the morning of the delivery, some of our Couriers (Royal Mail and DPD as examples) will send you a text or email with a delivery slot or to leave the Courier some safeplace instructions.

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We'll also dispatch on the same working day as well to ensure your order is on its way to you as quickly as possible without any delays and send you an email with full tracking so you can monitor your delivery. We also offer a Next Working Delivery service (although pretty much Guaranteed 99% of the time, please be aware of current demands on every Courier in the Country during the pandemic) if you really need the item in a hurry, this is available to select during the checkout or by calling us on 01823 250060 if it's a little close to our cut-off time.

At Choice Stationery Supplies Standard Delivery (3-5 Days) is free.